PROFESSIONAL SERVICES

DESIGN. IMPLEMENT. SUPPORT.

Professional Services.
Practical Solutions.

It’s simple: our team acts as an extension of yours.

 

Rooted in relationships, we design, implement, and support the technologies that move your mission forward.

 

Each engagement is unique to your specific business needs and can include diligence on new technologies, system and platform design, project and implementation management, vendor and service management, and outsourced support and centralized helpdesk services.

 

Our data engineering and integration team takes these services to the next level with platform integrations that reduce manual tasks and improve your efficiency. 

 

 

End-To-End Solutions

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Design

After taking the time to get to know you and your operations, we’ll design a cohesive technology platform tailored to your exact organizational needs.

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Implement

Whether it’s new construction, renovations, or upgrades — our experienced technology project management team always delivers.

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Support

A singular point of contact for all of your systems, with solutions for the day-to-day technology operations of your business.

How does It work?

Change orders. Isolated systems. Incorrect scopes. Scope gaps. Too much cost and too little service. No customer advocacy. No unified approach. The blame game.

 

Sound familiar? After spending over a decade in various technology leadership roles – everything from higher education to flexible workspaces – these are the things I dealt with every day. I knew there was an opportunity for a service-focused technology delivery team that could help bridge these same gaps for others.

 

Composed of seasoned technology pros, the Portside Technology team shares this mission of helping businesses like yours get back to what you do best. We take a relational approach to get to know you and your business goals, then design and implement a technology platform tailored to your exact needs. Then, of course, we don’t leave you hanging. We provide ongoing support solutions for as long as you need them.

 

No pressure. No gimmicks. Just a team of talented technologists that are serious about designing, implementing, and supporting the technologies you need to move your mission forward.

 

Pricing

Our approach to pricing is based on your specific business needs.

Design & Implementation Solutions

A one-time fee phased across the duration of the engagement

Support Solutions

A monthly fee based on scope and service levels

How can we help?

With our experienced team by your side, you’re able to offload your technology headaches so you can focus on what you do best. Whether you need a hand with the design, the implementation, or the ongoing support – or all of the above – we tailor the solution to exactly what you need, when you need it.

We’ll get to know you, your team, and your business goals. We’ll then pull together a “menu” of technology options so you can make informed decisions. After you decide which technologies are best suited for your needs and budget, we’ll pull together a complete systems design documentation package for you – everything from integration mappings to wiring diagrams.

Whether you have your own technology design or we’ve already designed a system for you, we’ll own the entire service delivery process. From project charter to project sign-off, you’ll have a dedicated project manager that keeps everything on track and provides status updates and project dashboards for complete visibility.

We’ll take stock of your current systems and services and help you identify the areas where we can help. Do you need a complete turn-key, managed solution? Do you only need help managing the network? We’ll provide a support program and dedicated support staff tailored to your exact needs.

Aside from our experience and talented team, we’re serious about service delivery and customer success. Part of our core values as a team are to embrace kindness, humility, and honesty in all that we do. This means that we own our mistakes, go out of our way to help, and hold ourselves and each other to the highest standards of empathy, respect, and decency.

Yes! We’ll evaluate your technology stack from end to end and help you determine which softwares and services should be automated or integrated to increase your operational efficiency. Our in-house data & development team thrives on unique challenges and can’t wait to tackle yours.